The reason I gave this company an overall score of 1 star is because of the complete lack of customer service when you attempt to cancel or unsubscribe from your membership.
The site itself was fairly easy to use, the expert contributors are engaged and give good advice, but the online community support is almost non-existent. There is a group of maybe 5-10 people who are on there regularly, and for the most part when you do make a "Diet Buddy" they're engaged and supportive for perhaps a week, then go quiet.
For all of the extras on the site, I really only used the Meal & Exercise trackers, which aren't very up to date, and don't include a very large variety of exercise choices.
The real problem with this site is what happens if you decide to cancel your membership. Based on what I described above, I felt like I wasn't getting my money's worth. When I signed up I read their cancellation policy very carefully, and when I made the decision to cancel I followed their instructions to the letter. They however, in what I believe was an attempt to draw out my time and thus keep me from receiving a...
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